(This Return Policy is for online orders ONLY)

Return Policy
 
Returns and exchanges are accepted on merchandise within 14 days of receipt for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Damages to or omission of this box from your return/exchange may result in a fee. Please complete the return/exchange portion of your invoice and include it with your package. PLEASE NOTE: Shipping and handling charges are non-refundable.

Please send your return or exchange to:
Lucky Mí
1800 East Franklin Street, Suite 25
Chapel Hill, NC 27514

Returning Your Merchandise

Simply follow the instructions on the invoice included with your package. Securely pack and seal the return merchandise and invoice in an appropriate shipping box or envelope, and send back to us using an insured service to the above address. To insure a safe return please use either UPS or Fedex as we are not responsible for any packages that may get lost or damaged while using other methods such as USPS. (This will provide you with recourse on your package, as we cannot accept responsibility for packages that we do not ship ourselves).


Refunds
 
Once your package has been received at Lucky Mí, your refund will be processed in the original form of payment within five business days. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from LuckyMi.com.